Online Student Satisfaction Survey Winter 2008
Total Respondents		214
1.  Where do you live?		More than 50 miles from Shoreline	North of Shoreline	Shoreline area	South of Shoreline	Bellevue & Eastside area	Unanswered
Respondents		5	21	20	8	4
		15%	33%	20%	26%	6%	0%
2.  How did you find out about the Online class you are now taking?		Printed class schedule	Online class schedule	SCC website	Searching / browsing the web	Instructor / Advisor	Other students	WAOL website	Other
Respondents		25	11	2	12	4
		20%	31%	20%	3%	14%	3%	1%	8%
3.  If you answered "other" to question 2 (How did you find out about the Online class you are now taking?), please describe.
		I sat in on an informational meeting held in the school district I work for two years ago.
		N/A
		3, I am taking 2 mostly online classes and 1 full online class.
		From new student Orientation
		The survey keeps on referring to question 6 as question 9.  Proof read please.  And provide a section for additional comments. Thank you.
		I am working in the area that I am seeking a degree in and heard about he program from cooegues.
		College website.
		most of my classes here at Shoreline have been either online or hybrid
		SLP who knew about the program through ESD 112.
		Student orientation and looking through the course catalog
		Susan Sparks sent a flyer to our school special education department where I work.
		I have taken on line classes at SCC before, plus most colelges offer online courses.
		From Worksource Worker Retraining program
		Online class scheudle
		N/A
		This is to correct an error in your qustionaire.  Question 7 and 8 both refer to question 9 when they should be
		referring to question number 6.
		In question 13 it says:  Did you know what "distance Learning" meant when you read it on the SCC website or quarterly class schedule (if so, please choose that term below) or would one of these other terms be more easily identificabale?  I don't understand if I'm being asked to choose which term I prefer or choose what I thought the term mean: thought the former seems implied.
		I am a student who moved away and need to finish my degreee.
		Throught School District SLP and OSES 114 P.S.  Your need to edit question #7 #8 to say #6 instead of #9 I think is typo
		N/A
		In the SCC catalog
		Both the online and paper schedules and the websites.
		N/A
		Through the Shoreline Parent/Child Center
		not applicable
		I've been a student at Shoreline for a very lone time and knew about the online programs that were offered before I started.
		From the school district I work for
		Information about SLPA Program was sent out to the school in North Franklin
4. How did you register for the Online class(es) you are taking?		On campus / Enrollment Services Office	Online Registration (via the web)	Unanswered
		24	34
		28%	72%	0%
5. How would you rate your overall registration experience?		Excellent	Very Good	Good	Could have been better	Poor	No opinion	Unanswered
Respondents		14	10	6	1	1	26
		33%	40%	22%	4%	1%	0%	0%
6. Did you speak to an advisor before registering for your online class?		Yes	No	Unanswered
Respondents		35	23
		43%	57%	0%
7. If you answered no to question 8 (Did you speak to an advisor before registering?), what was your reason for not speaking to an advisor?		Don't have an assigned advisor	Chose to self-advise	Couldn't reach an advisor	Not applicable	Unanswered
		5%	32%	6%	32%	25%
8. If you answered yes to question 8 (Did you speak to an advisor before registering?), how are you working with your advisor?		By email and in person	By email	In person	Not applicable	Unanswered
Respondents		11	3	11	33
		15%	10%	17%	36%	22%
9. How would you rate your overall Advising experience?		Excellent	Very Good	Good	Could have been better	Poor	No opinion	Unanswered
Respondents		18	15	7	1	1	9
		20%	20%	16%	7%	3%	28%	6%
13. What program are you enrolled in (example:  Accounting, Business, Transfer)?		AAAS in Accounting	AAAS: General Business Administration	AAS transfer	Psychology Transfer	Business Transfer	Business Technology	Certificate
Respondents		1	1	7	2	4	1	1
		1%	1%	2%	1%	7%	1%	1%
		Criminal Justice	Criminal Justice Transfer	Education	Education Transfer	High School Completion	Music Technology	General AA
Respondents		3	1	1	1	1	1	1
		2%	1%	1%	2%	1%	1%	3%
		HCI	SPLA	Running Start	Nursing	Accounting	MLT	English
Respondents		6	8	3	2	6	6	8
		11%	5%	2%	15%	6%	8%	1%
		Transfer	AA Transfer	Multicultural Studies	VCT	None	Undecided	Unanswered
Respondents		1	6	3	1	6	8	3
		15%	1%	1%	1%	1%	1%	7%
10. Why did you choose to take an Online class?		Availability: couldn't get into a "traditional" campus class	Distance: live/work too far from campus	Prefer taking classes online	Schedule flexibility: Couldn't come to campus on regular basis	Unanswered
		57%	15%	10%	16%	2%
11. If an Online course you wanted to take was not going to be offered would you:		Take the class during the day on campus, if offered	Take the class in the evening on campus, if offered	Not take the class at this time	Hope the class would be offered online in the summer	Find another college offering the class online	Find another college offering the class on campus	Unanswered
		25%	25%	20%	14%	12%	12%	3%
12. How would you rate your overall experience in Blackboard?		Excellent	Very Good	Good	Could have been better	Poor	No Opinion	Unanswered
Respondents		20	23	8	6	1	1
		28%	38%	23%	7%	3%	0%	1%
13. "Distance Learning" is the term that SCC uses to describe the online/mostly online class you took. Do you know what "distance learning" means when you read it on the SCC website or quarterly class schedule or would one of these other terms be more easily identifiable?		eLearning	Online	Distributed learning	Blackboard	Distance Learning	Unanswered
		39%	41%	0%	11%	6%	3%
14.  Multiple Choices		High-speed	High-speed DSL	Dial-up	I do not have	Unanswered
					a computer
What type of access to the		58%	37%	3%	2%	0%
internet do you use to
participate in your online
class?