Online Student Satisfaction Survey Spring 2008
Total Respondents		194
1.  Where do you live?		More than 50 miles from Shoreline	North of Shoreline	Shoreline area	South of Shoreline	Bellevue & Eastside area	Unanswered
Respondents		5	21	20	8	4
		9%	28%	25%	33%	4%	1%
2.  How did you find out about the Online class you are now taking?		Printed class schedule	Online class schedule	SCC website	Searching / browsing the web	Instructor / Advisor	Other students	WAOL website	Other
Respondents		25	11	2	12	4
		26%	29%	19%	1%	18%	2%	0%	5%
3.  If you answered "other" to question 2 (How did you find out about the Online class you are now taking?), please describe.
4. How did you register for the Online class(es) you are taking?		On campus / Enrollment Services Office	Online Registration (via the web)	Unanswered
		24	34
		34%	64%	2%
5. How would you rate your overall registration experience?		Excellent	Very Good	Good	Could have been better	Poor	No opinion	Unanswered
Respondents		14	10	6	1	1	26
		33%	37%	20%	8%	1%	0%	1%
6. Did you speak to an advisor before registering for your online class?		Yes	No	Unanswered
Respondents		35	23
		47%	52%	1%
7. If you answered no to question 8 (Did you speak to an advisor before registering?), what was your reason for not speaking to an advisor?		Don't have an assigned advisor	Chose to self-advise	Couldn't reach an advisor	Not applicable	Unanswered
		8%	31%	2%	31%	28%
8. If you answered yes to question 8 (Did you speak to an advisor before registering?), how are you working with your advisor?		By email and in person	By email	In person	Not applicable	Unanswered
Respondents		11	3	11	33
		10%	7%	27%	30%	26%
9. How would you rate your overall Advising experience?		Excellent	Very Good	Good	Could have been better	Poor	No opinion	Unanswered
Respondents		18	15	7	1	1	9
		25%	20%	12%	7%	1%	27%	8%
13. What program are you enrolled in (example:  Accounting, Business, Transfer)?		AAAS in Accounting	AAAS: General Business Administration	AAS transfer	Psychology Transfer	Business Transfer	Business Technology	Certificate
Respondents		1	1	7	2	4	1	1
		1%	1%	2%	1%	7%	1%	1%
		Criminal Justice	Criminal Justice Transfer	Education	Education Transfer	High School Completion	Music Technology	General AA
Respondents		3	1	1	1	1	1	1
		2%	1%	1%	2%	1%	1%	3%
		HCI	SPLA	Running Start	Nursing	Accounting	MLT	English
Respondents		6	8	3	2	6	6	8
		11%	5%	2%	15%	6%	8%	1%
		Transfer	AA Transfer	Multicultural Studies	VCT	None	Undecided	Unanswered
Respondents		1	6	3	1	6	8	3
		15%	1%	1%	1%	1%	1%	7%
10. Why did you choose to take an Online class?		Availability: couldn't get into a "traditional" campus class	Distance: live/work too far from campus	Prefer taking classes online	Schedule flexibility: Couldn't come to campus on regular basis	Unanswered
		53%	12%	8%	21%	6%
11. If an Online course you wanted to take was not going to be offered would you:		Take the class during the day on campus, if offered	Take the class in the evening on campus, if offered	Not take the class at this time	Hope the class would be offered online in the summer	Find another college offering the class online	Find another college offering the class on campus	Unanswered
		20%	27%	26%	12%	9%	2%	4%
12. How would you rate your overall experience in Blackboard?		Excellent	Very Good	Good	Could have been better	Poor	No Opinion	Unanswered
Respondents		20	23	8	6	1	1
		24%	40%	23%	10%	2%	0%	1%
13. "Distance Learning" is the term that SCC uses to describe the online/mostly online class you took. Do you know what "distance learning" means when you read it on the SCC website or quarterly class schedule or would one of these other terms be more easily identifiable?		eLearning	Online	Distributed learning	Blackboard	Distance Learning	Unanswered
		35%	41%	1%	10%	11%	2%
14.  Multiple Choices		High-speed	High-speed DSL	Dial-up	I do not have	Unanswered
					a computer
What type of access to the		64%	27%	4%	3%	2%
internet do you use to
participate in your online
class?