Frequently Asked Questions
Quarterly Procedures
- When do most instructors make their classes available and how is that done?
- Are the W, the P/NC, and the audit date the same for online as for F2F classes and how would I sign a form for an online student?
- How are students placed into and removed from my Blackboard classroom in the new automated system and when can they access it?
- How do I make special requests that fall outside of the Automated Bb Class/Account Creation Process?
- How do I decrease the amount of classes seen under My Courses on My SCC Blackboard tab?
Technical Information
- How do I fix the broken external link on the course menu?
- How do I clean out the cache and the cookies in my browser and when do I need to do so?
- How do I create a shortcut to the Bb login screen?
- How can I print only the right hand frame of my Bb page?
- How do I add a fake student account to my classroom?
- How do I keep my apostrophes from changing to questions marks in Blackboard, and how do I turn off smart punctuation in Word?
- What is the HP 3000 and how does it work with the new automated Bb system?
- What do I do if my access to Bb seems slower than usual?
Bb Classroom Content Questions
- How do you set an announcement for a particular time frame?
- How do I get formatted text into Bb?
- File Naming Requirements for all Blackboard Content
- What file format should I use to post my Bb documents?
- Can I change the look and feel of my classroom?
- How do I make an external link?
- How do I make an internal course link?
- How do I add images to a content area?
- How do I add a Google Scholar Search to a content area?
- How do I add a Google Scholar Content to a content area?
- What type of image is best to use in Blackboard?
- What is the text box editor and is it possible to turn it off?
- How do I move an existing document into a folder?
- How can I recycle parts of my classroom?
- How can I add a PowerPoint presentation to my course?
- How do I show only my current classes in my class list?
- How do you see your students' names and email addresses in Bb 9?
- How do I create my Own Podcast?
Discussion Board / Virtual Classroom / Chat Questions
- What is the difference between the Discussion Board and the Collaboration Tool?
- What happens if I remove discussion board threads?
- What do I need for using the Chat feature?
- How do I print all the discussion threads?
- Are the discussion boards searchable?
- How do I time discussion boards to show on the dates I want?
- Is it possible to collect or fully expand all the posts in an entire forum?
- Tips for removing old posts from discussion boards imported from winter Bb classroom.
Tests / Quizzes / Surveys
- What do my students need to know about submitting their exams?
- Why are students kicked out or receive error messages when taking a quiz?
- How do I address server timeout issues while students are taking assessments?
- How do I make an assessment available for only one student to take early?
- How do I make accommodations for students with disabilities that need extra time for assessments?
- How do I reset an assessment so a student can retake it?
- How do you add or change a password in an assessment?
- How do I find the date an assessment was taken?
- How do I add images to an assessment?
- What type of image is best to use in Blackboard?
- What types of options are there for Assessments?
- How can I minimize cheating on a test?
- Can I change the order of the questions in an assessment after at least one student has taken it?
- How do I create and deploy a survey?
- How do I see detailed results of a survey?
- How can I force students to complete a test upon opening it AND advise them to save their answers along the way?
- What options do I have in Blackboard for randomizing test questions?
- When I email my class from within Blackboard, can I view this email later?
- Why am I not getting the files my students putting into the dropbox?
- Can I email my students individually or as a group from within Blackboard?
- How does Blackboard handle email and can my students easily check their SCC email accounts from within Blackboard?
- How can students display their email address in their Blackboard classrooms?
Grade Center
- How do I add an extra credit item in the Bb Grade Center?
- How do I download my grade center from Blackboard to Excel?
- How can I print my Blackboard grade center? Can I print it on one page?
- Can you hide the Total Points and Weighted Total columns in the grade center?
- Why doesn't the running weighted total on my Bb grade center match that on my Excel spreadsheet when I download my Bb grade center to Excel?
- Is there a way that I can turn off the averaging of grades in the Blackboard online grade center?
- I use one Blackboard classroom "shell" for 3 sections of my students and want to input grades into the online grade center per section. How do I do that?
- What does sort by "position" mean in the grade center and why does the grade center revert back to that view each time I refresh my web browser?
Student Perspective
- Can students access Bb from abroad?
- Is Bb accessible to students with disabilities?
- What should be done if students report that documents are not printing correctly?
- How can I see what my students see when they are in my Blackboard class?
- How can students create a homepage in a classroom so other students can view it?
- Where do my students go to get a test proctored?
- How can a student drop or add my class?